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Deprecated: Function get_magic_quotes_gpc() is deprecated in /home2/tatic471/taticoerp.com.br/wp-includes/formatting.php on line 4826 Programando a Cadência de E-mails no CRM - Tático ERP Deprecated: Function get_magic_quotes_gpc() is deprecated in /home2/tatic471/taticoerp.com.br/wp-includes/formatting.php on line 4826
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Com o recurso de cadência de e-mails, o CRM do Tático permite que você envie automaticamente e-mails para os seus clientes no funil. Você pode, por exemplo, programar o envio de e-mails para prospects, ou lembretes para chamados de suporte que estão parados há algum tempo, ou ainda reforços em orçamentos que não foram respondidos!
Para programar a cadência é muito simples:
Cadastre os Modelos de E-mail através da rotina 194 (Base > Cadastro de Modelo de E-mail). Se você precisar de e-mails com campos ligados ao Ticket, solicite ao nosso suporte os campos que você precisa (por exemplo, Nome do Contato, Título do Ticket, Classificação, etc.).
Abra o Cadastro do Fluxo de Tickets, selecione o Tipo do Ticket e procure a aba Cadência de E-mails. Aqui, você verá todos os e-mails cadastrados. Para programar um novo e-mail, basta clicar em Novo E-mail (na barra lateral) e preencher os campos conforme você deseja.
A cadência tem início todo dia às 10h da manhã!
Um lembrete importante: para o uso deste recurso, você não deve usar um SMTP simples (como o do seu e-mail padrão), mas sim um serviço especializado em mailing. Caso contrário, os e-mails cairão no SPAM e o seu domínio cairá nas blacklists. Aqui vão alguns serviços que você pode contratar e usar (para usá-los, basta cadastrar uma nova conta de e-mail no Tático especificando usuário e senha conforme os do serviço):
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